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Instructor Resources: Test bank, PowerPoint summaries, and teaching aids for each chapter, including answers to the end-of-chapter study questions. Every healthcare organization is on its own unique journey, but each one needs a road map to a common destination—quality. Improving the quality of care is an essential strategy for surviving—and thriving—in today's demanding healthcare environment. The Healthcare Quality Book: Vision, Strategy, and Tools provides the framework, strategies, and practical tactics that all healthcare leaders need as they learn, implement, and manage quality improvement efforts. With chapters by a group of leading contributors with significant expertise and breadth of experience, the book offers a detailed exploration of the components of quality, while incorporating techniques to continuously improve and transform healthcare organizations. The book is organized into four parts. Part I establishes the foundation for healthcare quality and examines the history of the quality movement. Part II speaks in depth about tools, measures, and their applications in the pursuit of quality. Part III focuses on the intersection of leadership and culture—which is central to the pursuit of quality and safety. Part IV concludes the book with a series of chapters that discuss many of the emerging trends that are shaping the contemporary quality landscape. Building on the success of the first three editions, this new edition has been significantly redeveloped and reimagined, with content strategically refined to focus on what is most essential for healthcare managers. It features new and expanded information on: Community health quality improvementQuality measures and leadershipProvider profiling and registriesCulture-of-safety and high-reliability organizingHealth information technologyThe Healthcare Quality Book is designed to be both an instructional guide and a conversation starter for all students of healthcare quality—all healthcare professionals, current and future.

Medical care --- Quality control. --- Quality of Health Care --- Health Services Administration --- Total Quality Management --- Delivery of Health Care --- Community-Based Distribution --- Contraceptive Distribution --- Delivery of Healthcare --- Dental Care Delivery --- Distribution, Non-Clinical --- Distribution, Nonclinical --- Distributional Activities --- Healthcare --- Healthcare Delivery --- Healthcare Systems --- Non-Clinical Distribution --- Nonclinical Distribution --- Delivery of Dental Care --- Health Care --- Health Care Delivery --- Health Care Systems --- Activities, Distributional --- Activity, Distributional --- Care, Health --- Community Based Distribution --- Community-Based Distributions --- Contraceptive Distributions --- Deliveries, Healthcare --- Delivery, Dental Care --- Delivery, Health Care --- Delivery, Healthcare --- Distribution, Community-Based --- Distribution, Contraceptive --- Distribution, Non Clinical --- Distributional Activity --- Distributions, Community-Based --- Distributions, Contraceptive --- Distributions, Non-Clinical --- Distributions, Nonclinical --- Health Care System --- Healthcare Deliveries --- Healthcare System --- Non Clinical Distribution --- Non-Clinical Distributions --- Nonclinical Distributions --- System, Health Care --- System, Healthcare --- Systems, Health Care --- Systems, Healthcare --- Administration, Health Services --- Health Services --- organization & administration --- United States

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preventive medicine --- public health --- health care systems --- health care delivery --- global health --- Population --- Medical care --- Medical care. --- Population Health. --- Delivery of Health Care. --- Public Health Systems Research. --- Health aspects --- Health aspects. --- Community-Based Distribution --- Contraceptive Distribution --- Delivery of Healthcare --- Dental Care Delivery --- Distribution, Non-Clinical --- Distribution, Nonclinical --- Distributional Activities --- Healthcare --- Healthcare Delivery --- Healthcare Systems --- Non-Clinical Distribution --- Nonclinical Distribution --- Delivery of Dental Care --- Health Care --- Health Care Delivery --- Health Care Systems --- Activities, Distributional --- Activity, Distributional --- Care, Health --- Community Based Distribution --- Community-Based Distributions --- Contraceptive Distributions --- Deliveries, Healthcare --- Delivery, Dental Care --- Delivery, Health Care --- Delivery, Healthcare --- Distribution, Community-Based --- Distribution, Contraceptive --- Distribution, Non Clinical --- Distributional Activity --- Distributions, Community-Based --- Distributions, Contraceptive --- Distributions, Non-Clinical --- Distributions, Nonclinical --- Health Care System --- Healthcare Deliveries --- Healthcare System --- Non Clinical Distribution --- Non-Clinical Distributions --- Nonclinical Distributions --- System, Health Care --- System, Healthcare --- Systems, Health Care --- Systems, Healthcare --- Population health --- Delivery of health care --- Delivery of medical care --- Health care --- Health care delivery --- Health services --- Medical and health care industry --- Medical services --- Personal health services --- Public health --- Human population --- Human populations --- Population growth --- Populations, Human --- Economics --- Human ecology --- Sociology --- Demography --- Malthusianism --- Population Health --- Delivery of Health Care --- Public Health Systems Research

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nursing --- caring --- public health --- Medical care --- Nursing --- Health promotion --- Delivery of Health Care --- Health Promotion --- Nursing Care --- Asistencia sanitaria --- Enfermería --- Promoción de la salud --- Promotional Items --- Health Campaigns --- Promotion of Health --- Wellness Programs --- Campaign, Health --- Campaigns, Health --- Health Campaign --- Health Promotions --- Item, Promotional --- Items, Promotional --- Program, Wellness --- Programs, Wellness --- Promotion, Health --- Promotional Item --- Promotions, Health --- Wellness Program --- Health Education --- Preventive Health Services --- Preventive Medicine --- Community-Based Distribution --- Contraceptive Distribution --- Delivery of Healthcare --- Dental Care Delivery --- Distribution, Non-Clinical --- Distribution, Nonclinical --- Distributional Activities --- Healthcare --- Healthcare Delivery --- Healthcare Systems --- Non-Clinical Distribution --- Nonclinical Distribution --- Delivery of Dental Care --- Health Care --- Health Care Delivery --- Health Care Systems --- Activities, Distributional --- Activity, Distributional --- Care, Health --- Community Based Distribution --- Community-Based Distributions --- Contraceptive Distributions --- Deliveries, Healthcare --- Delivery, Dental Care --- Delivery, Health Care --- Delivery, Healthcare --- Distribution, Community-Based --- Distribution, Contraceptive --- Distribution, Non Clinical --- Distributional Activity --- Distributions, Community-Based --- Distributions, Contraceptive --- Distributions, Non-Clinical --- Distributions, Nonclinical --- Health Care System --- Healthcare Deliveries --- Healthcare System --- Non Clinical Distribution --- Non-Clinical Distributions --- Nonclinical Distributions --- System, Health Care --- System, Healthcare --- Systems, Health Care --- Systems, Healthcare --- Health promotion programs --- Health promotion services --- Promotion of health --- Wellness programs --- Preventive health services --- Health education --- Clinical nursing --- Nurses and nursing --- Nursing process --- Care of the sick --- Medicine --- Delivery of health care --- Delivery of medical care --- Health care --- Health care delivery --- Health services --- Medical and health care industry --- Medical services --- Personal health services --- Public health --- Care, Nursing --- Management, Nursing Care --- Nursing Care Management --- Disease --- Patient Care

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Kalief Browder was 16 when he was arrested in the Bronx for allegedly stealing a backpack. Unable to raise bail and unwilling to plead guilty to a crime he didn't commit, Browder spent three years in New York's infamous Rikers Island jail "two in solitary confinement"while awaiting trial. After his case was dismissed in 2013, Browder returned to his family, haunted by his ordeal. Suffering through the lonely hell of solitary, Browder had been violently attacked by fellow prisoners and corrections officers throughout his incarceration. Consumed with depression, Browder committed suicide in 2015. He was just 22 years old. In Life and Death in Rikers Island, Homer Venters, the former chief medical officer for New York City's jails, explains the profound health risks associated with incarceration. From neglect and sexual abuse to blocked access to care and exposure to brutality, Venters details how jails are designed and run to create new health risks for prisoners all while forcing doctors and nurses into complicity or silence. Pairing prisoner experiences with cutting-edge research into prison risk, Venters reveals the disproportionate extent to which the health risks of jail are meted out to those with behavioral health problems and people of color. He also presents compelling data on alternative strategies that can reduce health risks. This revelatory and groundbreaking book concludes with the author's analysis of the case for closing Rikers Island jails and his advice on how to do it for the good of the incarcerated.

Human Rights Abuses --- Health Risk Behaviors --- Jails --- Health Status --- Prisoners --- Delivery of Health Care --- Prisons --- Public health --- Convicts --- Correctional institutions --- Imprisoned persons --- Incarcerated persons --- Prison inmates --- Inmates of institutions --- Persons --- Gaols --- Dungeons --- Penitentiaries --- Imprisonment --- Prison-industrial complex --- Delivery of health care --- Delivery of medical care --- Health care --- Health care delivery --- Health services --- Healthcare --- Medical and health care industry --- Medical services --- Personal health services --- Medical care --- Health and hygiene --- Inmates --- New York (N.Y.). --- New York (City). --- New York City --- Rikers Island (N.Y.) --- New York (City) --- Ni︠u︡ Ĭork (N.Y.) --- Novi Jork (N.Y.) --- Nova Iorque (N.Y.) --- Nyu-Yorḳ (N.Y.) --- Nueva York (N.Y.) --- Nu Yorḳ (N.Y.) --- Nyuyok (N.Y.) --- Nuyorḳ (N.Y.) --- New York City (N.Y.) --- Niyū Yūrk (N.Y.) --- Niyūyūrk (N.Y.) --- Niu-yüeh (N.Y.) --- Nowy Jork (N.Y.) --- City of New York (N.Y.) --- New York Stad (N.Y.) --- نيويورك (N.Y.) --- Táva Nueva York (N.Y.) --- Nyu-York Şähäri (N.Y.) --- Нью-Йорк (N.Y.) --- Горад Нью-Ёрк (N.Y.) --- Horad Nʹi︠u︡-I︠O︡rk (N.Y.) --- Нью-Ёрк (N.Y.) --- Ню Йорк (N.Y.) --- Nova York (N.Y.) --- Çĕнĕ Йорк (N.Y.) --- Śĕnĕ Ĭork (N.Y.) --- Dakbayan sa New York (N.Y.) --- Dinas Efrog Newydd (N.Y.) --- Efrog Newydd (N.Y.) --- Nei Yarrick Schtadt (N.Y.) --- Nei Yarrick (N.Y.) --- Νέα Υόρκη (N.Y.) --- Nea Yorkē (N.Y.) --- Ciudad de Nueva York (N.Y.) --- Novjorko (N.Y.) --- Nouvelle York (N.Y.) --- Nua-Eabhrac (N.Y.) --- Cathair Nua-Eabhrac (N.Y.) --- Caayr York Noa (N.Y.) --- York Noa (N.Y.) --- Eabhraig Nuadh (N.Y.) --- Baile Eabhraig Nuadh (N.Y.) --- Нью Йорк балhсн (N.Y.) --- Nʹi︠u︡ Ĭork balḣsn (N.Y.) --- Шин Йорк (N.Y.) --- Shin Ĭork (N.Y.) --- 뉴욕 (N.Y.) --- Lungsod ng New York (N.Y.) --- Tchiaq York Iniqpak (N.Y.) --- Tchiaq York (N.Y.) --- New York-borg (N.Y.) --- Nuova York (N.Y.) --- ניו יורק (N.Y.) --- New York Lakanbalen (N.Y.) --- Lakanabalen ning New York (N.Y.) --- Evrek Nowydh (N.Y.) --- Nouyòk (N.Y.) --- Bajarê New Yorkê (N.Y.) --- New Yorkê (N.Y.) --- Mueva York (N.Y.) --- Sivdad de Mueva York (N.Y.) --- סיבֿדאד די מואיבֿה יורק (N.Y.) --- Sivdad de Muevah Yorḳ (N.Y.) --- מואיבֿה יורק (N.Y.) --- Muevah Yorḳ (N.Y.) --- Novum Eboracum (N.Y.) --- Neo-Eboracum (N.Y.) --- Civitas Novi Eboraci (N.Y.) --- Ņujorka (N.Y.) --- Niujorkas (N.Y.) --- Niujorko miestas (N.Y.) --- Niuiork (N.Y.) --- Њујорк (N.Y.) --- Njujork (N.Y.) --- Bandar Raya New York (N.Y.) --- Bandaraya New York (N.Y.) --- Nuoba Iorque (N.Y.) --- Нью-Йорк хот (N.Y.) --- Nʹi︠u︡-Ĭork khot (N.Y.) --- Āltepētl Yancuīc York (N.Y.) --- Niej-York (N.Y.) --- ニューヨーク (N.Y.) --- Nyū Yōku (N.Y.) --- ニューヨーク市 (N.Y.) --- Nyū Yōku-shi (N.Y.) --- NYC (N.Y.) --- N.Y.C. (N.Y.) --- Health Status. --- Prisoners. --- Prisons. --- Penitentiary --- Prison --- Community-Based Distribution --- Contraceptive Distribution --- Delivery of Healthcare --- Dental Care Delivery --- Distribution, Non-Clinical --- Distribution, Nonclinical --- Distributional Activities --- Healthcare Delivery --- Healthcare Systems --- Non-Clinical Distribution --- Nonclinical Distribution --- Delivery of Dental Care --- Health Care --- Health Care Delivery --- Health Care Systems --- Activities, Distributional --- Activity, Distributional --- Care, Health --- Community Based Distribution --- Community-Based Distributions --- Contraceptive Distributions --- Deliveries, Healthcare --- Delivery, Dental Care --- Delivery, Health Care --- Delivery, Healthcare --- Distribution, Community-Based --- Distribution, Contraceptive --- Distribution, Non Clinical --- Distributional Activity --- Distributions, Community-Based --- Distributions, Contraceptive --- Distributions, Non-Clinical --- Distributions, Nonclinical --- Health Care System --- Healthcare Deliveries --- Healthcare System --- Non Clinical Distribution --- Non-Clinical Distributions --- Nonclinical Distributions --- System, Health Care --- System, Healthcare --- Systems, Health Care --- Systems, Healthcare --- Hostages --- Hostage --- Prisoner --- General Health --- General Health Level --- General Health Status --- Level of Health --- Overall Health --- Overall Health Status --- General Health Levels --- Health Level --- Health Level, General --- Health Levels --- Health Status, General --- Health Status, Overall --- Health, General --- Health, Overall --- Level, General Health --- Levels, General Health --- Status, General Health --- Status, Health --- Status, Overall Health --- New York City.